Our ceramics are handcrafted from high-quality clay and finished with non-toxic, food-safe glazes. Each piece is made with care to ensure durability and beauty.

Not all of our ceramics are food-safe. Only the pieces specifically designed for eating or drinking are guaranteed to be 100% safe for food use. Please check individual product descriptions for more details.

Most of our ceramics are microwave and dishwasher safe. However, for the longevity of your pieces, we recommend handwashing and avoiding sudden temperature changes, especially for delicate, handmade items.

Yes! We accept custom orders and personalized requests. Feel free to contact us with your ideas, and we’ll work with you to create a unique, one-of-a-kind piece.

To care for your ceramics, avoid sudden temperature changes, like moving them from the oven to cold water. Handwashing is recommended, although many pieces are dishwasher safe. Always use soft sponges and non-abrasive cleaners.

Since all of our ceramics are handmade, there may be slight variations in color, size, and design, making each piece unique. We do our best to provide accurate photos, but small differences are part of the charm of handcrafted items.

We accept returns or exchanges on unused items within 14 days of delivery. Custom or personalized orders are non-refundable. If your item arrives damaged, please contact us immediately with photos so we can resolve the issue.

We carefully package each piece to avoid damage, but accidents can happen. If your item arrives broken, please send us a photo of the damage within 48 hours, and we’ll arrange for a replacement or refund.

Orders typically ship within 2/3 days. For custom or made-to-order items, please allow between 2 to 3 weeks for production. Shipping times vary by location, and tracking information will be provided once your order has shipped.

Yes, we offer international shipping! Shipping fees and times will vary depending on the destination. Please note that buyers are responsible for any customs or import taxes that may apply.

At the moment, we are an online-only store. However, we occasionally participate in local markets and exhibitions. Follow us on social media to stay updated on where you can find us in person!

Yes! We offer gift wrapping. Simply select the option at checkout, and we’ll make sure your purchase is beautifully packaged and ready for gifting.

We are committed to sustainability and use eco-friendly processes and materials wherever possible. We reuse materials as much as possible to package your order. When reuse is no longer an option, we use recycled materials. We also recycle our clay whenever possible, minimizing waste at every step.

You can reach us via email at manteiga.ceramica@gmail.com or through our contact form. We aim to respond to all inquiries within 24-48 hours.